The Department Store, by Margarete Böhme (1912)

Interior of Warenhaus Wertheim, Berlin 1910
Interior of Warenhaus Wertheim, Berlin 1910
The Department Store: A Novel of Today was German novelist Margarete Böhme’s magnum opus, five hundred pages long and stocked with nearly as many characters as flowed through the doors of the great Berlin store, Müllenmeister’s Emporium, around which the story centers. Böhme is remembered today for her novel, Tagebuch einer Verlorenen (The Diary of a Lost Girl) (1905), which purported to be the authentic journal of a young woman forced by circumstances into prostitution. A huge best-seller in its time, it was twice filmed, the second version (1929) directed by G. W. Pabst and starring the iconic American silent film actress, Louise Brooks.

Reviewing the novel in The Bookman, Frederick Taber Cooper found it hard to believe that, “with such a thoroughly virile grasp of the theme, and strong, bold, unflinching portrayal of its dramatic elements,” the book could have been written by a woman:

It contains the life history of a dozen families, in all the various social strata of the Prussian capital, a sweeping and comprehensive bird’s-eye view of German manners and customs, in the social world and half-world alike….

You are not merely made to see the surge and rush of bargain day, the disciplined army of clerks working, like the separate cogs and wheels in some monster machine, driven at full pressure, the eager crowds, pushing, jostling, laughing, frowning, catching the contagion of the hour, yielding to the shopping craze — you not only see all this, but you become actually part of it; you feel yourself caught and drawn along, gasping and breathless, in the very thick of the press, you almost start to take out your own pocket-book and buy recklessly of things that you in no wise want!

The Department Store, an electronic copy of which can be found on the Internet Archive (link), is something of the flip side of Emile Zola’s Au Bonheur des Dames (The Ladies’ Paradise) (1883), in which the great Paris department store, modeled on Le Bon Marché, is portrayed as a symbol of the abundance and extravagance of the Industrial Age at its height, and in which the owner/entrepeneur is won over by the beauty and virtue of one of his shopgirls.

While Böhme’s emporium overflows with just as many goods as Zola’s, its celebration of capitalism is undermined by a sense of corruption and shoddiness. The store’s furniture shines as brilliantly as those in the most exclusive shops, but its manufacture and materials are cheap and unreliable. The underpaid salesgirls spend ten or twelve hours a day standing behind their counters, while shop chiefs keep the stock boys and warehousemen scurrying back and forth without relief. And the shopgirl with whom the young heir to the store falls in love proves craven and unfaithful. While not quite a radical novel, it’s not too many steps from the kind of stories of worker exploitation and organized labor that were just beginning to appear.

The Department Store was one of the very first books reviewed by the young Cicely Fairfield under her new pen name of Rebecca West, in The Freewoman. West made her opinion of department stores plain from the start: “A great department store is an offensive thing, because it pretends that trade is carried on in a dignified manner. The strong towers and wide façades of these immense shops make believe that Commerce has become a god, for whom it is meet to build a temple: whereas, in its present-day development, it is a vampire, to be buried at the cross-roads, with a stake through its heart.”

Margarete Böhme
Margarete Böhme
Unlike The Ladies’ Paradise, which she called “a miracle of sensuous perception,” Böhme’s won West’s respect as “the brooding of a masterful intellect over a social phenomenon.” Where Zola’s heroine is near saintliness in her virtue, Böhme’s leading female character, Agnes Matrei, is “the woman who is the kind of flower that grows in that hot-house: hardly a woman, rather some phantom formed from the unwholesome mist that rises from the marsh by moonlight.” In West’s estimation, the novel was “an absorbingly interesting book.”

Not everyone had such a high opinion of The Department Store, though. Borrowing his metaphor from the book’s subject, The New York Times’ reviewer dismissed it by writing that “In a shop one can get pretty nearly everything under the same roof and carry on a successful business; but the same tactics do not good in writing a novel.”

Having taken up writing as a way to make a living after she divorced her husband in 1900, Margarete Böhme went on to publish a total of forty novels over the space of the next twenty-some years. By the time of her death, however, none of her books were in print, her most famous novel, Tagebuch einer Verlorenen, having been banned from republication by the Nazi Party for its disreputable portrait of German womanhood. It was resurrected a few years ago in both German and English editions featuring stills from Pabst’s Diary of a Lost Girl.


The Department Store, by Margarete Böhme, translated by Ethel Colburn Mayne
New York: D. Appleton and Co., 1912

Life in the Crystal Palace, by Alan Harrington

Cover of first U.S. edition of 'Life in the Crystal Palace'Life in the Crystal Palace may, one day, come to seem a little like one of those prehistoric bugs preserved in resin, as it captures a way of life and work that in many ways has already become a thing of the past.

Based on Harrington’s experiences over three years working in the public relations department at the headquarters of an unnamed firm–one of the largest in America at the time, with over 34,000 employees worldwide–the book is almost an anthropological study of mid-fifties corporation life. This is the real-life equivalent of the World Wide Wicket Company of “How to Succeed in Business Without Really Trying”.

Harrington saw that corporate employee as a new species, one that “may be distinguished from other American working people at least in one way, by an absence of nervousness.” This was the era when people could join a company and talk about having “a job for life”

Life is good, life is gentle. Barring a deep depression or war, we need never worry about money again. We will never have to go job-hunting again. We may get ahead at different speeds, and some will climb a bit higher than others, but whatever happens the future is as secure as it can be. And the test is not arduous. Unless for some obscure reason we choose to escape back into your anxious world (where the competition is so hard and pitiless and your ego is constantly under attack) we will each enjoy a comfortable journey to what our house organ calls “green pastures,” which is, of course, retirement.

Harrington joined the Crystal Palace, as he calls the firm in the book, just before it moves into its new headquarters in the suburbs outside New York City–“a fabulous place–a great office-palace on a hilltop surrounded by fields and woodlands.” There, he worked on advertising campaigns, promotional films, and other publicity.

He calls himself a “poodle of journalism” for his work on the company’s monthly newsletter, the Palace Voice:

Nearly every big company has a paper of some kind, and it is certainly reasonable that such publications exist. But why must they be so dull? The answer to that is easy: because they mustn’t contain the smallest hint of controversy or present any idea that is not pleasing and soothing–“all the news that’s print to fit.” Every story in the Voice has to be checked by higher authority to make sure that it is free of roughage. In the end, therefore, the house organ is like the food in the dining hall–smooth, bland, and creamy.

It’s really just a polite form of propaganda, Harrington concludes, closer to Pravda than The New York Times.

Like the Communist Party at its height, Harrington’s corporation wants its members (employees) to believe: “Like the Church, my Crystal Palace removes the burden of belief from me. It removes my need for decision. I have found my rock. I believe only in the company.” And like in the Party, success is less a matter of talent than of learning how to succeed at the organization’s game:

What cannot be learned that quickly is the corporation minuet–the respectful dance with the right partners. The watchful corporation man gradually finds out who is important and who is not; what is acceptable and what is not; what type of project will advance his fortunes and what is not worth bothering about. Experience for him mainly adds up to learning how to behave. The secrets of gaging and responding to the power of others–superimposed on a normal intelligence–will move him slowly upward.

Even though “job for life” corporations started fading from the scene like dinosaurs in the recessions of the 1970s, 1980s, and 1990s, some of Harrington’s observations still ring true for anyone who’s worked in a white-collar organization. Like his assessment of the job of administrators: “After watching scores of them in action, I could swear that their duties consist mainly of frowning over sheets of paper, consulting with others, and then passing on the job-to-be-done to a specialist.”

Or his definition of the disgruntled employee, or “incomplete rebel”, as he calls him: “The incomplete rebel is someone who resents his situation but can’t find the means to improve it.” Or of daily lunch with co-workers:

When we first moved to the Palace a general memorandum (abetted by the Voice) encouraged headquarters personnel to mingle in the dining hall and get to know each other. The idea was that you should not necessarily eat with members of your own department, but sit with people doing other kinds of work. This suggestion has largely been ignored. We eat with about the same companions day after day. The result is to pile incestuousness on incestuousness, and our lunch conversations are for the most part, again, as bland and creamy as our food. I do not mean to say that we are duller than anybody else, but try lunching with the same group day after day. Conversation becomes a sort of filler, a means of avoiding silence.

Even at the height of the great, sheltering corporation, there were signs that this kind of artificial world could not last:

Corporate practices involve a fundamental inconsistency. Management wants simultaneously (a) performance from everyone and (b) protection for everyone. But the impulse to perform and the impulse to protect yourself cannot exist as equals. One must gain ascendancy over the other. To perform, move, swing, the self goes out and takes chances. The reflex of self-protection produces subservience to the group, a willingness to spread responsibility until it doesn’t exist, a binding horror of chance-taking and obseisance to the system. How can these two drives exist together in equal strength?

Alan Harrington, 1959Late in his time at the Crystal Palace, Harrington prepares a number of suggestions aimed at injecting a stronger sense of accountability into the company’s way of working, but then tosses them aside, recognizing they had no chance of being adopted. He had become, in his own words, “a thoroughly tamed playboy.” “Spiritually, my net worth was zero.” Only a lucky offer from Cary McWilliams, editor of The Nation, to write about his experiences finally offers him a way out. The article, and a grant from the Fund for the Republic, led to this book.

Life in the Crystal Palace is not the only book by Alan Harrington worth rediscovering. It’s remarkable, in fact, that he managed to survive three years in the Crystal Palace, since much of his oeuvre reflects a man who consistently approached life from a unique angle:

Revelations of Dr. Modesto

His first book and novel, which is a sharp, satiric poke at the conformist nature of American life in the 1950s. Dr. Modesto’s revelations are that conforming, taken literally and to the extreme, in fact, is the one true path to happiness.

The Immortalist

“Death is an imposition on the human race, and no longer acceptable.” Harrington takes this implausible premise as the basis for an essay on the large and necessary role that death plays in human live.

Psychopaths

Again, Harrington takes an irony view of the misfit in society: “Drunkards and forgers, addicts, flower children . . . Mafia loan shark battering his victim, charming actor, murderer, nomadic guitarist, hustling politician, the saint who lies down in front of tractors, the icily dominating Nobel Prize winner stealing credit from laboratory assistants . . . all, all doing their thing” and sees them as new men, model characters rather than rejects.

The White Rainbow

His last novel, about two characters Benjamin DeMott described as a ”rich, leukemia-battling, Yankee-hating Mexican radicalized at Columbia in the Mark Rudd days” and ”Harvard’s wunderkind in his mid-30’s, gifted linguist, man of Viking beauty.” The New Times Book Review picked it as one of the notable books of 1981.

Find a Copy


Life in the Crystal Palace, by Alan Harrington
New York: Alfred A. Knopf, 1959